Like every other amateur prognosticator, I wish I had a crystal ball to tell what is coming tomorrow. But I don’t. The nearest I can give are the nine trends that I expect to see when it comes to government and technology that may give indications about the future. Those trends include: Shared Services Becomes [...]
Yesterday, President Obama was the first president in history to send a tweet, sent via the @RedCross account during a visit to the Red Cross’s Washington DC headquarters. There were tweets from the @BarackObama account during the campaign, but these were from campaign staffers. This was the first time the President, our most technologically advanced [...]
Let’s be honest – technology is changing fast. I think tying your agency to a particular social media technology or platform, whether it be Facebook, YouTube, Twitter, or another technology is a mistake. The technology platforms that are here today may significantly change or not be here at all tomorrow. Instead, agencies should focus on [...]
Today’s Wall Street Journal carried a good article about the adoption of Web 2.0 technologies by the Federal government titled Federal Government Mulls Web 2.0. It was, for the most part, a positive article about the Federal government’s efforts to implement social media technologies. In the article, Aneesh Chopra the new Federal CTO, does a [...]
It is fun to watch the conversation around Web 2.0 in government right now. Thousands of voices inside and outside of government are talking about government agencies and employees twittering, writing blogs, putting videos up on You Tube, making agency walls in Facebook, etc. GSA has gone so far as to start its own You [...]
It seems like every agency – whether Federal, state, provincial, or local is putting up some sort of blog. Blogs are a great way to communicate and keep the public informed, right? Well, when it comes to government blogs not exactly.
I keep an eye on USAJobs just to see what positions the Federal government is trying to fill. Lately, there have been a lot of postings for Chief, New Media, New Media Specialist, and similar positions. Most of these positions are in agency communications or public relations groups and are responsible for aspects of the [...]
One of the most common questions I receive when it comes to content is how do I know if my content is relevant? In their book Creating Breakthrough Products by Jonathan Cagan and Craig M. Vogel, the authors write that what makes a great experience for a user is a combination of three elements – [...]
In speaking with a number of government Web managers and corresponding vendors recently, I have been asked a lot about why government Web sites and new media efforts are so “poor.” My first response generally is what do you mean by poor and I have been told things like “You can’t find anything on the [...]
Alice: Would you tell me, please, which way I ought to go from here? The Cat: That depends a good deal on where you want to get to. Alice: I don’t much care where. The Cat: Then it doesn’t much matter which way you go. Alice: …so long as I get somewhere. The Cat: Oh, [...]